Dottyhost - Upstream provider is down – Incident details

All systems operational

Upstream provider is down

Resolved
Major outage
Started 11 months agoLasted about 8 hours

Affected

DMCA Shared Hosting - GERMANY2

Major outage from 11:54 AM to 1:00 PM, Partial outage from 1:00 PM to 2:35 PM, Operational from 2:35 PM to 8:22 PM

Updates
  • Resolved
    UTC
    Resolved

    We have ditched our upstream provider and will replace it with a new one soon. Meanwhile, you may use continue using your services just fine.

  • Monitoring
    UTC
    Monitoring

    We have routed all traffic back to the original server without a proxy.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this incident with our upstream provider.

    Meanwhile, you may remove the proxy on your server for it to be back up again.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this incident with our upstream provider. ETA: 30 minutes

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident with our upstream provider.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.